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Special Assistance

Support for Passengers with Special Needs
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Accessibility and Mobility Support

LGBIA provides dedicated assistance for passengers with special needs. Services are available from check-in to boarding to ensure a smooth and comfortable journey. Trained staff are stationed at key checkpoints to offer guidance and support.

Wheelchair Assistance

S No. Location Website
1 Air India https://www.airindia.com
2 Akasa Air https://www.akasaair.com/customer-support
3 Indigo https://www.goindigo.in
4 SpiceJet https://www.spicejet.com
5 ALLIANCE AIR https://www.allianceair.in
6 AIR INDIA EXPRESS https://www.airindiaexpress.com/home
7 THAI AIR ASIA https://www.airasia.com/flights/thailand
8 DRUK AIR https://www.drukasia.com/

Help Phones

To assist people with special needs, help phones with Braille indicating ‘Information’ have been placed at the Airport at Terminal 1 at the Arrivals, Security Check Area and Departure.

S No. Airlines Helpline Number
1 Air India, Akasa Air, Indigo, SpiceJet, ALLIANCE AIR, AIR INDIA EXPRESS, THAI AIR ASIA, DRUK AIR +91 - 7099091162

More Services

Discover additional services for an elevated travel experience

Frequently Asked Questions

How can I request special assistance at LGBIA?

Passengers need to pre-book a wheelchair service at the time of booking the ticket or contact the airline contact center to pre-book the wheelchair service. Additionally, passengers can reach out to our information desk available at both departure and arrival in case of any further assistance.

Are there facilities available for passengers with reduced mobility?

Yes, passengers can contact the wheelchair assistance desk at the Departure kerbside and the representative will coordinate with the respective airlines for the wheelchair service.

Is pre-booking required for wheelchair services?

Yes, pre-booking is recommended to ensure availability. Contact the airline directly for requests.